Privacy Policy

Last Updated: May 17, 2025

Try Diving Fun (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency in our data handling practices. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or interact with our website https://trydivingfun.com.

If you have any questions or concerns about how we use your personal data, please contact us at trydivingfun@gmail.com, and we will assist you.

By using our website and services, you agree to the collection and use of information as described in this Privacy Policy.

  1. Information We Collect

We may collect and store various types of information when you contact us, book a tour, or interact with our website. This includes:

  • Personal Identification Information: Name, email address, phone number, and any other details you provide when contacting us or booking a tour.
  • Booking and Transactional Information: Tour selections, preferred dates, group size, special requests, and booking confirmations. We do not store payment information.
  • Technical and Usage Information: Information about your interaction with our website, such as your IP address, browser type, device information, and pages visited.
  1. Additional Information Collection Details

In addition to the data you provide directly, we automatically collect certain types of information during your interaction with our website:

  • Device Information: We collect data about the devices you use to access our site, including device type, model, operating system, browser version, and display settings.
  • Log Files: Our servers automatically log basic details such as your IP address, the time and date of your visit, the pages you viewed, and referring website addresses.
  • Geographic Location Data: Depending on your device and browser settings, we may collect approximate location data to enhance our website experience and improve our tour offerings.
  • Cookies and Analytics Tools: We use cookies and third-party analytics services (e.g., Google Analytics) to track user behavior on our website. This helps us understand site traffic, improve our content, and optimize marketing efforts.
  1. Purpose of Data Collection

We collect and use your information to:

  • Facilitate tour bookings and provide our services
  • Communicate with you about your booking, answer your inquiries, and provide updates
  • Improve our website functionality, design, and content
  • Understand user behavior and preferences to enhance our offerings
  • Send promotional messages (only if you’ve opted in)
  • Ensure site security and monitor for fraud or suspicious activity
  • Maintain internal records for legal and accounting purposes
  1. Data Sharing and Disclosure

At Try Diving Fun, we value your privacy. We only share your personal information in the following cases:

  • Service Providers: We may share your information with trusted third-party providers who help us operate our business—such as website hosting, payment processing, email communications, customer service, and booking management.
  • Legal Requirements: We may disclose your information when required by law or if we believe it is necessary to comply with legal obligations, respond to lawful requests, or protect the rights, safety, or property of our customers, business, or others.
  • Business Changes: In the event of a business transfer, such as a merger or sale, your personal data may be transferred as part of that transaction. We will notify you if such a change affects your information.

By using our website and booking a tour, you consent to this limited and responsible sharing of your data.

  1. Data Security Measures

We take the protection of your personal information seriously. Try Diving Fun uses industry-standard safeguards to help ensure your data is secure:

  • Encryption: We use secure encryption protocols (such as SSL) to protect your data during transmission.
  • Secure Hosting: Our website is hosted on platforms that implement firewalls, threat detection, and other protective measures.
  • Access Restrictions: Only authorized personnel can access customer information, and they are trained to handle data responsibly.
  • Regular Maintenance: We monitor our website regularly to detect vulnerabilities, apply security updates, and prevent unauthorized access.

5.1 Data Security Limitations
While we implement strict security protocols, no method of transmission or storage is 100% secure. We cannot guarantee absolute protection, but we do our best to reduce the risk of data breaches.

5.2 User Responsibility
You can also help keep your information safe by avoiding sharing sensitive data in forms or emails unless necessary, and by contacting us if you suspect any misuse of your information.

  1. User Rights and Contact Information

At Try Diving Fun, we respect your privacy and your rights regarding personal data. Depending on your location, you may have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Correction: Request correction of any inaccurate or incomplete information.
  • Right to Deletion: Ask us to delete your personal data, under certain legal limitations.
  • Right to Object: Object to certain types of data processing, including marketing.
  • Right to Restrict Processing: Request temporary restriction of your data use.
  • Right to Data Portability: Request transfer of your data to another service provider.
  • Right to Withdraw Consent: Withdraw your consent at any time for processing based on prior consent.

6.1 Exercising Your Rights

To exercise your privacy rights or ask questions about your data, you may contact us:

  • Email: trydivingfun@gmail.com
  • Phone: +1 (850) 252-2623
  • Mail: FL 32408, Panama City Beach, USA

We aim to respond promptly and resolve your request in accordance with applicable laws.

  1. Cookie and Technology Usage

To enhance your experience on our website, Try Diving Fun uses cookies and similar tracking technologies. These tools help us understand how visitors interact with our site, allow us to improve performance and usability, and ensure a secure and personalized user experience.

7.1 Types of Cookies We Use

  • Essential Cookies: These cookies are required for the website to function properly. They enable core features like page navigation, form submissions (such as tour bookings or inquiries), and security settings. Without these cookies, our site cannot operate effectively.
  • Performance & Analytics Cookies: We use tools such as Google Analytics to collect anonymous data on how visitors use our website. These cookies help us identify which pages are popular, how long users stay, and how they navigate our site—allowing us to continuously improve.
  • Functionality Cookies: These cookies remember your preferences and settings (such as your language, location, or device type) to personalize your experience across multiple visits.
  • Marketing Cookies (if applicable): We may use cookies to track the performance of promotional campaigns and show relevant ads on platforms like Google or Facebook. These cookies are only enabled if you accept them.

7.2 Consent for Cookies

When you visit our website for the first time, a cookie banner will notify you that we use cookies. You will have the option to accept all, reject non-essential cookies, or manage your preferences. We only activate optional cookies (such as those for marketing or performance tracking) if you grant explicit consent.

7.3 Managing Cookies

You can control or disable cookies through your browser settings. Most browsers allow you to:

  • View the cookies currently stored on your device
  • Block certain types of cookies
  • Delete all cookies after each browsing session

Please note that disabling essential cookies may impact the functionality and experience of our site.

7.4 Email and Click Tracking

If you subscribe to updates or book a tour through our site, we may send follow-up emails. These emails might include trackable links that help us measure open and click-through rates. If you prefer not to be tracked, avoid clicking on links in our emails or unsubscribe at any time.

7.5 How We Treat Cookie Data

The data collected through cookies is generally aggregated and does not personally identify you. However, if we ever combine this data with personal information (like your name or email), we treat the combined data as personal information under this Privacy Policy.

7.6 Opt-Out Options

To disable cookies and limit tracking:

  • Use your browser’s privacy settings
  • Revisit our cookie banner and change your preferences
  • Contact us at trydivingfun@gmail.com if you have concerns about data collected via cookies

7.7 Updates to Cookie Policy

We may update our cookie usage practices from time to time. Any changes will be reflected in this section, and we’ll update the “Last Updated” date at the top of the Privacy Policy.

 

  1. Compliance with Regulations

Try Diving Fun is committed to protecting your data in accordance with international and U.S. privacy regulations. Our data practices aim to comply with laws such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Children’s Online Privacy Protection Act (COPPA).

8.1 GDPR Compliance (For Users in the European Economic Area – EEA)

If you are located in the EEA, the GDPR grants you specific rights regarding your personal data. We ensure:

  • Lawful Processing: We only process your data when we have a lawful basis to do so—such as your consent, a booking contract, or a legal obligation.
  • Transparency: We clearly explain why and how we collect your data.
  • Control: You have full control over your data, including rights to access, correct, delete, and transfer it.
  • Data Minimization: We only collect the data necessary to fulfill your request or booking.

If you wish to exercise any GDPR-related rights, please email us at trydivingfun@gmail.com with the subject line “GDPR Request.”

8.2 CCPA Compliance (For California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act:

  • Right to Know: You can request a summary of what personal data we’ve collected about you, the sources of that data, and how we use it.
  • Right to Access: You can request a copy of the personal information we hold about you from the past 12 months.
  • Right to Deletion: You can ask us to delete your personal data, except when we are legally required to retain it (e.g., tax, security, or booking-related reasons).
  • Right to Non-Discrimination: We will not deny you services or charge different prices if you exercise your privacy rights.

8.3 COPPA Compliance (Children’s Privacy)

We do not knowingly collect personal information from children under the age of 13 without verified parental consent. Although we offer diving experiences for children as young as 8 years old, all bookings and communications must be handled by a parent or legal guardian.

  • No Child Accounts: Children may not create user accounts, submit forms, or contact us directly through the website.
  • Accidental Collection: If we learn that we have collected personal data from a child without parental permission, we will delete it immediately.
  • Parental Monitoring: We encourage parents to supervise their children’s online activity and contact us at trydivingfun@gmail.com if they believe we’ve collected data from a child.

8.4 How We Protect Global Users

Whether you are located in the United States, Europe, or elsewhere, we apply data protection practices that meet or exceed international standards. We regularly review and update our policies to align with legal changes and user expectations.

  1. Data Retention

Try Diving Fun retains personal information only as long as it is necessary to fulfill the purposes for which it was collected—such as processing bookings, responding to inquiries, or complying with legal obligations.

Our data retention practices are as follows:

  • Contact Form Submissions: Retained for up to 12 months after your last interaction, to follow up on inquiries and improve customer service.
  • Booking Records and Transactional Data: Retained for a minimum of 7 years, as required by accounting and tax regulations.
  • Email Communications and Support Requests: Retained for up to 2 years for quality assurance, training, and internal review.
  • Website Analytics and Log Data: Retained for up to 24 months to track performance, detect potential issues, and analyze visitor behavior.
  • Newsletter or Marketing Preferences (if applicable): Retained until you unsubscribe or request deletion.

Once the data is no longer needed, we securely delete or anonymize it in compliance with industry standards and applicable laws.

If you would like your personal information deleted or have questions about our retention practices, please email us at trydivingfun@gmail.com.

  1. Changes to This Privacy Policy

Try Diving Fun may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or technology. When we make updates, we will:

  • Update the “Last Updated” date at the top of the policy
  • Post the revised version on our website
  • Notify users of material changes through prominent notices on the site or via email, if appropriate

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Commitment to Your Privacy

We are dedicated to protecting your personal data and complying with all relevant privacy laws. If you have any questions, requests, or concerns regarding this policy or how your data is handled, please contact us at:

  • Email: trydivingfun@gmail.com
  • Phone: +1 (850) 252-2623
  • Address: FL 32408, Panama City Beach, USA

Thank you for trusting Try Diving Fun with your information.

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